Privacy
Privacy policy for the LiveDebrid service.
Last updated: April 13, 2026
What this policy covers
This policy explains what information LiveDebrid collects, how it is used, how it may be shared with service providers, and how long it may be retained to operate the service.
Account and profile information
When you create an account, we may collect your full name, email address, hashed password, verification state, password reset metadata, account timestamps, and related profile details needed to operate login, account recovery, and account management.
Billing and subscription information
If you start a trial or paid plan, billing-related data may be processed by payment providers on our behalf. We may store subscription status, plan selection, billing timestamps, renewal or cancellation state, and provider reference IDs needed to manage access.
API keys and service usage
We may store API key prefixes, key hashes, creation times, rotation history, and last-used timestamps. We may also process request logs and interaction data needed to operate discovery surfaces, supported app workflows, abuse prevention, and service diagnostics.
Operational and device data
LiveDebrid may collect IP addresses, request metadata, browser or device details, security challenge results, application logs, and error or performance diagnostics necessary to operate the website, worker, account system, and integration endpoints.
Emails and support requests
If you contact support or use account email features such as verification or password reset, we may process the relevant email address, message contents, timestamps, and operational metadata needed to deliver those messages and respond to support requests.
Why we use this information
We use collected information to create and secure accounts, verify email ownership, process billing state, issue and rotate API keys, operate discovery features and supported workflows, maintain service stability, prevent abuse, comply with legal obligations, and improve the service.
Service providers and infrastructure
We may use third-party infrastructure and service providers for hosting, databases, email delivery, payment processing, anti-abuse and security checks, analytics, monitoring, and customer support. These providers only receive the information reasonably necessary for their role in operating the service.
Legal compliance and protection
We may use or disclose information where reasonably necessary to enforce our policies, respond to legal requests, investigate abuse, protect the service, or address copyright and rights-holder complaints.
Retention
We retain information for as long as reasonably necessary to operate accounts, provide the service, meet billing and security requirements, respond to disputes or legal obligations, and maintain basic business records. Some operational logs may be retained for shorter periods than account records.
Your controls
You can update your full name and password from the account area. If you need help with account data or a support-related privacy request, contact support from the account email address where possible.
Changes to this policy
We may update this privacy policy as the service evolves. The latest version published on this site controls from the date it is posted.